Associate Director - People Business Service

Job Description Associate Director – People Business Services (PBS) Location: Ahmedabad GCC, India Function: People Business Services (PBS) Kraft Heinz is looking for an experienced and transformative leader to join our Ahmedabad GCC as Associate Director – People Business Services (PBS). This role offers a unique opportunity to lead global People Operations while shaping the future of HR service delivery through operational excellence, employee experience, digital transformation, automation, analytics, and AI-enabled solutions. As a key member of the People function, you will build and scale a globally consistent, employee-centric PBS organization, partnering with senior HR and business leaders to drive meaningful enterprise impact. Key Responsibilities • Lead end-to-end People Operations across the Hire-to-Retire lifecycle. • Define and execute the People Business Services transformation roadmap. • Drive simplification, standardization, automation, and continuous improvement initiatives. • Leverage Workday, ServiceNow, analytics, automation, and emerging AI technologies to enhance service delivery. • Partner with Global HR Leaders, COEs, HRBPs, Technology, Finance, Legal, and Business stakeholders. • Lead governance, service performance, employee experience, and operational excellence initiatives. • Build and develop a high-performing team capable of delivering world-class People Services. What We're Looking For • 18+ years of experience in HR Operations, Shared Services, People Services, GBS, or GCC environments. • Proven leadership experience managing large teams and complex global stakeholder groups. • Strong background in HR transformation, service delivery excellence, and employee experience. • Experience with Workday, HR technologies, automation, and digital transformation initiatives. • Ability to influence senior stakeholders and drive strategic outcomes in a global environment. • MBA or Master's degree in HR, Business Administration, or related field preferred. Why Join Kraft Heinz? • Lead a high-impact global People Services organization. • Drive next-generation HR transformation and innovation. • Partner with leaders across a global enterprise. • Create meaningful impact through employee-centric solutions. • Be part of a culture that values ownership, growth, and continuous improvement. Lead. Transform. Innovate. Create Impact. 📍 Ahmedabad GCC, India Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.